🛡️ Safe Gaming

Responsible Gaming at teta7 — your safety is our priority

teta7 believes that online gaming should be a source of enjoyment — not a burden. Our tools and guidelines help you play while staying protected and informed.

Why Responsible Gaming Matters

Online gaming can be a great form of entertainment — but when it goes out of control, it can cause financial, mental, and family problems. teta7 is committed to ensuring the wellbeing of every player in Bangladesh. We want you to play for fun — not under the pressure of winning alone. Responsible gaming means knowing when to take a break, how much time and money is right to spend, and where to find help.

Play for Entertainment

Gaming is a leisure activity — not a source of income. Every game at teta7 is designed to be enjoyed. Avoid placing repeated bets to try to recover losses.

Set a Budget

Decide how much money you will spend before you start playing. Only spend an amount that, if lost, will not affect your daily life.

Stick to Time Limits

Decide in advance how long you will play each day or each week. Playing for long stretches at a time can be harmful to your mental health.

Manage Your Emotions

Avoid playing when you are stressed, sad, or angry. Play with a clear mind — that way you will enjoy it and make better decisions.

Do Not Play with Borrowed Money

Never bet with borrowed funds or money that your family needs. Placing bigger bets to recover losses only makes the problem worse.

Do Not Hesitate to Ask for Help

If you are experiencing any problems with gaming, contact teta7's 24/7 Bengali support team — we are here for you.

Our Protection Tools

teta7 has put a number of effective tools in your hands so you can stay in control of your own gaming.

Deposit Limits

You can set a maximum daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately, and raising a limit requires a 24-hour wait. This limit protects you from spending beyond your plan.

Time-Out Feature

If you feel you need a break, you can temporarily pause your account for a set period — from 1 day up to 6 weeks. During this time no gaming or deposits will be possible. Come back refreshed after your break.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can choose long-term self-exclusion. This feature allows you to close your account from 6 months up to permanently. During self-exclusion our system will not send you any promotional communications either.

Reality Check Reminders

During extended play sessions, a message will appear at set intervals showing how long you have been playing and how many transactions have taken place in the session. This reminder helps keep you aware and in control.

How to Use These Tools

Log in to your account and go to the "Account Settings" section to find all responsible gaming tools. From there you can set deposit limits, activate a time-out, and submit a self-exclusion request. Our 24/7 Bengali live chat support is always ready to help with anything you need.

Recognise the Signs of Problem Gaming

If even one of the following applies to you, consider taking a break and seeking help.

  • You keep placing bigger bets to try to recover losses.
  • You want to stop gaming but cannot — thoughts of the game keep coming back.
  • You are lying to family, friends, or at work about your gaming.
  • You are using money from daily expenses or savings to play.
  • You feel anxious, irritable, or restless when you are not gaming.
  • You are spending less time with family and loved ones and relationships are suffering.
  • You are using gaming as a way to cope with stress or depression.
  • You are skipping sleep, meals, or daily responsibilities to play.

If any one of the above feels familiar, contact us right now. Our Bengali support team will help you take the right steps.

Simple Steps to Get Help

If you or someone you know is struggling with a gaming problem, follow the steps below.

1

Acknowledge It to Yourself

The first step is to admit that a problem exists. This takes courage and is the most important step toward a solution.

2

Activate a Time-Out or Self-Exclusion on Your Account

Immediately activate a time-out or self-exclusion on your teta7 account. This can be done directly from Account Settings.

3

Let Our Support Team Know

Contact us via our 24/7 Bengali live chat or email. We will protect your privacy and provide the help you need.

4

Tell a Family Member or Someone You Trust

Support from people close to you plays a very important role in recovery. Do not hesitate to talk about your problem.

5

Seek Professional Help

If needed, consult a mental health professional or counsellor. Gaming addiction is a treatable condition.

Our Support Services

teta7's responsible gaming support team is at your service every day of the week, at every hour of the day.

Get in Touch

Live Chat
24/7 support in Bengali — available directly on the site
Support Hours
24 hours a day, 7 days a week (BST, UTC+6)
Language
Full support in Bengali

Responsible Gaming FAQ

Answers to common questions about responsible gaming are provided below.

Log in to your teta7 account and go to "Account Settings". There you will find the option to set daily, weekly, or monthly deposit limits under the "Responsible Gaming" section. Lowering a limit takes effect immediately, but increasing a limit requires a 24-hour waiting period.

Yes. After self-exclusion is activated, any withdrawable balance remaining in your account will be returned to you in accordance with the applicable terms. Contact the support team and they will help complete the process.

A time-out is a temporary break — from 1 day up to 6 weeks. After the set period you can play again. Self-exclusion, on the other hand, is a long-term decision — from 6 months up to permanent. During self-exclusion you will not receive any promotional messages either.

Start by talking to them directly about it and encourage them to seek help. Then let our support team know — reach us via live chat or email at [email protected] and we will be able to take the necessary steps. Complete confidentiality will be maintained.

Yes. The minimum age to open an account at teta7 is 21. Age is verified at the time of registration, and identity documents may be requested in cases of doubt. We are firmly committed to protecting minors.

Protective settings (lowering limits, time-out, self-exclusion) take effect immediately. For settings that relax protection (raising limits, lifting a time-out), a set waiting period applies — this is intentional so that you do not make decisions in an emotional moment.

Learn More or Start Playing

Enjoy teta7's vast game collection while playing responsibly. Visit our FAQ for more information or contact support directly.

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